Privacy Policy

Our Commitment to Your Privacy

At Smart Doctor GenZ, we believe that your health information should remain private and secure. We've built our platform with privacy as a foundational principle, not an afterthought.

Your Privacy Guarantee

We do not collect, store, or share any personal health information you provide during consultations. Your interactions with our AI assistant are completely confidential and anonymous.

What Information We Don't Collect

To provide you with accurate medical guidance, our AI needs some basic information. However, we want to be very clear about what happens with this information:

No Personal Data Storage

We do not store your name, age, symptoms, medical history, or any other information you share with our AI assistant. Once your session ends, this information is permanently deleted from our systems.

Why We Ask for Age Information

Medical conditions and treatment approaches can vary significantly across different age groups. For example:

Children may experience different symptoms than adults for the same condition
Medication dosages and recommendations differ by age
Certain conditions are more prevalent in specific age ranges
Preventive care recommendations vary throughout life stages

By knowing your age, our AI can provide more accurate, age-appropriate medical information. However, this information is used only during your current session and is not stored or associated with your identity.

How Your Data is Handled

You provide information during consultation

AI processes information to provide guidance

Information is permanently deleted after session

This temporary processing approach ensures that your sensitive health information never resides on our servers long enough to be vulnerable to security breaches or unauthorized access.

Google Analytics Usage

To improve our service and understand how users interact with our platform, we use Google Analytics. This helps us:

Monitor site traffic and usage patterns
Identify technical issues that need fixing
Understand which features are most valuable to users
Make informed decisions about future improvements

Anonymous Analytics Only

Google Analytics collects completely anonymous data about site visits, such as page views, session duration, and general geographic location (country level). This data cannot be traced back to individual users and contains no personal or health information.

Your Privacy Rights

No Data Collection

Complete Anonymity

Session-Only Data

No Third-Party Sharing

When you use Smart Doctor GenZ, you have the right to:

Use our service completely anonymously
Receive medical guidance without creating an account
Have your consultation information deleted immediately after your session
Use our service with confidence that your data is protected

Important Limitations

While we take every precaution to protect your privacy, it's important to understand that:

Smart Doctor GenZ is an AI assistant, not a replacement for professional medical care
For emergencies, always contact local emergency services immediately
Our privacy protections apply to our platform, but we cannot control data collection by your internet service provider or device
We recommend using secure networks and devices for additional privacy

Contact Us

If you have any questions about our privacy practices or how we protect your information, please contact us.

We're committed to being transparent about our data practices and welcome your feedback.